How can I get help with my Home Efficiency Index dashboard?You can reach our technical support team via email at support@telescopeo.com or by calling our dedicated support line. We also offer live chat assistance during business hours.
What are the support hours for the Smart Home Management service?Our primary support team is available Monday to Friday, 8 AM to 8 PM EST. For critical system alerts related to energy flow, 24/7 monitoring support is available.
Where can I report an issue with device performance metrics?Please submit a detailed report through the 'Contact Support' form on our contact.html page, including your system ID and a description of the discrepancy in automation accuracy.
Who should I contact for questions about my energy distribution data?Our data analysis specialists can be contacted at data@telescopeo.com. For billing inquiries related to energy tracking services, please email billing@telescopeo.com.
Is there documentation available for the automation metrics?Yes, comprehensive guides and API documentation for our smart home automation metrics are available in the 'Resources' section. For further clarification, our support team can provide personalized walkthroughs.

Contact Our Efficiency Team

Email support@telescopeo.com
Phone (609) 696-5734
Address 19442 Herzog Villages Apt. 253
Response Time Typically within 24 hours
Hours Mon-Fri, 9:00 AM - 6:00 PM EST